IPVoice Guides & Support
Voicemail
| Voicemail: | *123 |
| General Voicemail: | *124 |
| Voicemail Transfer: | *125 |
Agents
| Agent Static Login: | *200 |
| Agent Static Logout: | *201 |
| Agent Pause: | *204 |
| Agent not Ready: | *205 |
Call Parking
| Call Park: | 700 |
| Call Park Start: | 701 |
| Call Park End: | 720 |
| Call Park Timeout (sec): | 45 |
| Enhanced Call Park: | 800 |
System Tests
| Music on Hold: | *388 |
| Echo Audio Read: | *398 |
Enhanced Services
| Last Caller: | *149 |
| Monitoring: | *199 |
Speakerphone Paging
| Speakerphone Page: | *399 |
| Single Speakerphone Page: | *400 |
Greetings
| Record Greeting: | *301 |
| Agent Greeting: | *302 |
| Queue Interrupt Message: | *303 |
Operation Times
| Open Operation Times: | *401 |
| Closed Operation Times: | *402 |
| Reset Operation Times: | *403 |
Features
| Speed Dial: | *130 |
| Other Networks: | *188 |
| Listen to CDR Recordings: | *170 |
Call Forwarding
| Enable Call Forwarding: | *71 |
| Disable Call Forwarding: | *72 |
Follow Me
| Enable Follow Me: | *520 |
| Disable Follow Me: | *521 |
Hot Desking
| Hot Desking: | *555 |
Group Hunt
| Enable Do Not Disturb: | *78 |
| Disable Do Not Disturb: | *79 |
| Enable Group Hunt: | *510 |
| Disable Group Hunt: | *511 |
Caller ID
| Block Caller ID: | *67 |
| Block Caller ID Once: | *81 |
| Unlock Caller ID: | *68 |
| Call with Caller ID List Number: | *65 |
To Access your own Voicemail Box, press the message/voicemail key on your handset, Alternatively the access code *123 can be used.
1. Read voicemail messages
2. Change folders
- 0 Mailbox options
- 1 Record your unavailable message
- 2 Record your busy message
- 3 Record your name
- 4 Record your temporary message (new in Asterisk v1.2)
- 5 Change your password
- * Return to the main menu
3. Advanced options
- 1 Reply
- 2 Call back(1)
- 3 Envelope
- 4 Outgoing call(1)
4. Play previous message
5. Repeat current message
6. Play next message
7. Delete current message
8. Forward message to another mailbox
9. Save message in a folder
Ports used by handsets:
TCP:
80
81
443
10001
10005
10007
10009
11389
5038
5060-5069
9989
9090
UDP:
4000 – 4999
5060-5069
10000-20000
9989
9090