Managed IT Support

We take care of the technical stuff so yo don’t have to

Desktop support

24/7 managed IT system

5G have comprehensive managed IT support and services that enhances organisational performance by ensuring your IT systems are working optimally 24 hours a day.

Via remote monitoring of your network & servers, we instantly identify problems and initiates prompt resolution before your IT system performance is compromised.

Network Cabling and Fibre installations by qualified professionals

our Desktop support benefits

Servers

5G can monitor virtually any aspect of your IT network infrastructure

Our IT technicians monitor your critical devices to provide notification alerts should there be a detected failure. This ensures that if a IT network/server problem exists, you are made aware of the issue early on with our IT support systems. This allows for a speedy resolution and less possibility of the problem escalating into downtime or loss of revenue.

Managed server request

IT networks

Routers, firewalls & switches

Ensure your team’s success with managed IT network upgrades & maintenance of wired, wireless & VPN networks.

We understand that unlike large business organisations, small businesses can face several difficulties in having an in-house IT Support or networks department. When you outsource your IT support needs to 5G Communications Limited, we make all the efforts to provide the most effective small business IT network support.

Network installation and support benefits

Office 365

Interested in moving to Microsoft Office 365?

We can perform small to large IT migrations to the Microsoft platform through following standard processes that we have refined over the years.

Our customers can expect maximum level of IT support experience, reliability and professionalism when dealing with our IT support experts.

Move to office 365

Data backup / DR solutions

Need to keep your business data secure at all times?

Our process is achieved by sending your data securely, via the internet, to a managed offsite data storage platform, ensuring that your valuable data is safe, secure and available anytime when needed.

The rationale behind online IT backup is simple. By frequent (or continuously) backing up data on your remote hard drive, the risk of catastrophic data loss as a result of fire, theft, file corruption, or other disaster is practically eliminated. It is that simple with our IT support options.

Ask us about backup and disaster recovery

This page is related to: IT support and services, IT support and Managed IT services.

IT support and services FAQ’s

What companies will benefit from managed services?

If you can relate to 3 or more of these statements, your company will benefit from a Managed IT approach:

You realize that IT is an integral part of your business that can no longer be handled by the boss’s kid, one of your staff members, or the guy next door.
You understand that IT is no longer an optional expense, but, an operational expense similar to the electric power company.
You want an IT firm that thinks like a Business Owner before thinking like IT technicians.
You did not choose your career to monkey with IT issues.
You do not want to deal with IT support.
You are done with finding, hiring, or managing IT staff.
You put up with IT support issues because you do not want the trouble of changing to another support provider.

What is managed IT services?

Management, typically by an outside third-party, of an organisation’s requirements and equipment related to computers, networks, or software, also known as outsourced Information Technology (IT) support.
True Managed Providers are 100% responsible for the safety, security, and reliability of your IT infrastructure and work on a fixed-fee basis. This changes the support incentive from “finding problems” to “preventing problems”.
This business model also evens out the revenue stream for the MSP and fixes the IT budget for the client resulting in no ugly surprises from a billing standpoint.

Client testimonials

“Sean, as always he has gone far and beyond, I would be more than happy to speak to Sean again about any future faults, it’s got to the point we might as well be friends.”

Nick Quarm, Polar Warm Wall Limited

“Tristan is the most helpful young man I have dealt with in a long, long time and he is an asset to the Company.”

Ken Murtagh, All Clear Water Solutions Limited

“5G are a fantastic company, from Sales to Tech Support but especially Sid in Engineering. Everyone works together and contacted me when they said they would.”

Scott Browning, Bluebird Care

Talk to us

Why not speak to our IT support team about our support options.